We offer a range of services that we think you should be able to use how and when you like. As a service provider we do have the obligation to help keep our network (and our upstreams) safe. Below we detail some simple - yet cruicial usage cirteria.
Last updated 5th December, 2022Hardware and physical systems
Network and data flow
Lawful usage
Operational security
Restricted access
We reserve the right to restrict access to your service in the form of artificial network limitations and temporary (or permanent) suspensions in order to maintain a high service quality.
Some ways we may restrict your service are as follows (this is not an exhaustive list):
Any over usage of network (bandwidth) will be billed under applicable agreements. These agreements may be revised at any time without prior notice to customers.
Virtual private solutions
Virtual dedicated solutions are offered on a "shared model" (also known as fair-use) this introduces a varying degree of combined resources. Where possible we aim to balance our nodes fairly to ensure everyone is able to take full advantage of their service. We allocate services based on RAM (memory) and this is also the billing factor. As CPU time is shared between customers any one customer will only be able to utilise 1/3 of the nodes capacity (CLS 9 phy cores, PRO 4 phy cores).
In the event where a customer is deliberately loading tasks to cause cpu hitch-time for other customers we will recommend they move over to a bare metal service or implement one of the following restrictions:
In the case where an overage of resources is bandwidth related, please see Section 5 of the acceptable use policy.
We aim to provide simple yet elegant hosting solutions using high-performance and scalable hardware that disrupt the market offering affordability and quality.
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